Overview
We protect your business with layered security across identity, endpoints, email, and data, backed by monitoring and response so threats are caught and contained, not discovered after the damage is done.
Built on Microsoft Defender and Entra, our security operations bring enterprise-grade protection to a growing business, with the controls regulators and customers increasingly expect.
How We Work
Baseline
We assess your current posture against real-world threats and agree the controls and coverage that fit your risk.
Deployment
We roll out detection, response, and hardening across identities, endpoints, and email, with clear runbooks.
Continuous defense
Around-the-clock monitoring, regular reviews, and posture reporting written for leadership.
What's Included
Endpoint detection and response
Managed EDR across every device, with active monitoring and containment.
Identity protection
MFA, Conditional Access, and privileged-access management on Entra.
Email and phishing defense
Advanced filtering and anti-phishing across the organization.
Monitoring and alerting
Continuous monitoring with response when something looks wrong.
Backup and recovery
Protected, tested backups so you can recover from any incident.
Security reporting
Clear reporting on posture, incidents, and improvements over time.
Implementation Options
Three ways to start, depending on how much certainty you want before you commit. Estimates and rates are quoted in your proposal.
T&M Onboarding
- The full onboarding and stabilization on time and materials, billed to actual hours as consumed
- A written estimate up front, revisited at every phase gate
- Design and build run in parallel: the blueprint evolves while early phases are already being delivered
- Scope stays flexible, with changes approved through a written change order
- Simpler footprints with a clear picture of their requirements
- Teams comfortable steering scope as the work unfolds
Fixed-Fee Assessment & Roadmap
- The first phase of a full onboarding and stabilization, run as a standalone engagement with its own deliverables (we call it Phase 0)
- Current state documented, future state designed, and the onboarding and stabilization blueprint delivered
- A fixed-fee onboarding and stabilization proposal, priced against confirmed scope
- Deliverables are platform-agnostic, not tied to Microsoft or to us, and detailed enough for any qualified partner to quote a fixed fee
- The fee is credited in full toward the onboarding and stabilization if you proceed with us within three months
- Complex or unclear scope, where guessing is expensive
- Boards and leadership teams that prefer the certainty of a detailed roadmap and fixed-fee scope before implementation kicks off
Fixed-Fee Onboarding
- Follows a completed Discovery & Design engagement
- The onboarding and stabilization at a fixed price, quoted against the scope confirmed in discovery and design
- Milestone billing tied to deliverables you can verify
- Change orders only when the scope itself changes
- Budget certainty required before kickoff
- Regulated or board-governed purchases
Support & Training Options
Security work ranges from a one-time review to an always-on program. The managed plans run on a rolling 90-day commitment; assessments are standalone.
T&M assessments and response
- Security and tenant assessments, scoped in writing and billed hourly
- Incident response when something has already happened
- Remediation projects with a defined start and end
- A first engagement after an incident or a failed insurance questionnaire
- Teams that want findings and a roadmap before committing
Managed security operations
- Reduced professional services rates for project work
- Monitoring and alerting across identity, email, and endpoints
- Response handled by an engineer, with you informed rather than paged
- Monthly reporting you can hand to leadership, insurers, or auditors
- Security awareness training and phishing simulation
- Businesses whose clients trust them with sensitive data
- Teams without a security function of their own
Fully managed IT and security
Everything in the managed security operations option, plus general IT:
- Our lowest professional services rates for project work, as part of a holistic ongoing engagement
- Helpdesk and platform administration under the same roof as security
- Patching, backups, and vendor management
- vCIO advisory and annual budgeting
- SLA on system-blocking issues
- Companies that want security and operations accountable to one partner
Who This Is For, and Who It Is Not
A strong fit if
- You hold client data that carries an obligation: legal, healthcare, financial, or donor records.
- You are filling in a cyber insurance questionnaire or a customer security review, and several answers would be no today.
- You pay for Microsoft 365 Business Premium and only a fraction of the security in it is turned on.
- Nobody is watching alerts outside business hours.
- You have had an incident, contained it, and want the monitoring that would catch the next one earlier.
A poor fit if
- You want penetration testing or an incident response retainer on its own. Those are specialist engagements, and we work alongside the firms that run them.
- You want tooling deployed without changing how people sign in. Identity is where most of the protection comes from.
- You need a named framework signed off, such as HIPAA, SOC 2, or CMMC. That is compliance readiness work, and it has its own page.
Frequently Asked Questions
All questionsWhat is Security Operations?
Security Operations is the always-on layer: monitoring across identity, email, and endpoints, with a human response when something looks wrong. A suspicious sign-in at 2am gets caught, investigated, and shut down, whether or not anyone at your company is awake.
How is this different from antivirus?
Antivirus waits for a known-bad file. Modern attacks come through sign-ins, mailbox rules, and stolen credentials, which antivirus never sees. Security operations watches behavior across the whole environment, and pairs detection with someone who acts on it. Two of the foundations are covered in conditional access starter policies and setting up SPF, DKIM, and DMARC.
When does a company our size need security operations?
When clients trust you with sensitive data (legal, healthcare, finance-adjacent), when you are pursuing cyber insurance, or after a scare. It is not a substitute for the basics: if MFA is off and backups do not exist, we fix that first, because monitoring works best on an environment with the fundamentals in place.
We think we have been compromised. Is that where you start?
Yes, and triage comes before paperwork. On a first call after an incident we audit admin roles and mailbox delegates, review sign-in logs, check for hidden forwarding rules, and enforce MFA, then talk about the engagement. Serious threats get neutralized first and invoiced after.
Do you put monitoring software on employee laptops?
We manage devices and security: patching, encryption, threat detection, and access control. We do not install employee-surveillance software, and we decline requests for it. If a productivity question comes up, that is a management conversation, and software is the wrong tool for it.
How fast do you respond?
Tickets go to an engineer first, with an average first response around 30 minutes during business hours. System-down issues carry an SLA. Support hours flex to where your team works, including multi-time-zone remote teams.
What happens in the first 90 days?
Weeks one and two are access and visibility: admin roles audited, MFA enforced, monitoring on your most critical systems, and a shared password vault. Weeks three to eight set the baseline: licensing rationalized, device management everywhere, backups running and test-restored. By week 13 you have a steady rhythm: a weekly status call, a patch cadence, playbooks you own, and a 90-day review that sets the roadmap.
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